European network for the Treatment of Arrhythmias in Cardiology

Data protection charter

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The company RETAC Group attaches great importance to the protection and respect of the privacy and personal data (“Personal Data”) of the users of its website (hereinafter the ” website”).

The company RETAC Group is committed to implement adequate measures for the protection, confidentiality and security of Personal Data in accordance with the regulations in force in France and in the European Union, in particular the General Data Protection Regulation EU 2016/679 of 27 April 2016 and the national laws taken for its application.

Users are informed by this charter (the “Charter”) of the practices and treatments inherent to the collection and use of Personal Data by the company RETAC Group as data controller.

Therefore, RETAC Group invites users to read this document carefully in order to know and understand the processing of Personal Data.

By using the website, the users accept the present Charter and the general conditions of use.

 

ARTICLE 1. PERSONAL DATA COLLECTED

Users are required to provide their Personal Data in digital format when using the website.

 

1.1 Principles applicable to the collection of Personal Data

In general, users can browse the website without necessarily having to provide the company RETAC Group with Personal Data.

The company RETAC Group only collects the Personal Data necessary to carry out the processing that it implements and ensures a high level of protection. In this respect, the processes that require the collection of data are the following:

  • Responding to requests for information (contact forms);
  • Participating in surveys to improve the relationship and the customer experience;
  • To send newsletters, informative or commercial emails;

In this case, the personal information collected from users is :

  • Last name(s),
  • First name(s),
  • E-mail address,
  • Phone numbers,

These Personal Data are then kept for the time necessary to perform the users’ request. In the absence of practical realization, they are deleted within the deadlines recommended by the CNIL, that is to say at the end of three years from the date of their collection by the website, subject to the possibilities and legal obligations concerning archiving, obligations of conservation of certain data and/or of anonymization.

 

1.2 Informations about user navigation on the website.

When using the website or certain services linked to the website, some data are collected automatically such as :

– IP address,

– reference of the navigation software used,

– navigation data (date, time, content consulted, search terms used, etc.)

– operating system references.

Among the technologies used to collect this information, RETAC Group may use “php” sessions that store the data of each user using a unique session identifier. These php sessions keep the data in memory only for the time that the users are browsing.

The data collected during the browsing process is deleted when the user’s browser closes or, if applicable, within a maximum period of thirteen months from the date of collection.

 

ARTICLE 2. LEGAL BASIS FOR DATA COLLECTION AND TREATMENT.

The Personal Data are processed by RETAC Group in the cases authorized by the relevant legislation and under the following conditions:

– Obtaining the free, specific, informed and unambiguous consent of the users to the processing of their Personal Data (it is specified that for minors under 18 years of age, the consent must be given by the legal representative);

– Collection of Personal Data necessary for the execution of the users’ request;

– Compliance with the legal and/or regulatory obligations imposed on RETAC Group (such as the fight against fraud and corruption);

– Protection of the legitimate interests of the company RETAC Group (such as the protection of the security of its computer network).

 

ARTICLE 3. RECIPIENT OF PERSONAL DATA COLLECTED

Only the authorized personnel of the RETAC Group and of its service providers may have access to the Personal Data collected and process them, without prejudice to their possible transmission to the bodies in charge of a control or inspection mission in accordance with the relevant legislation and/or regulations or for the purpose of responding to a judicial or administrative decision.

The authorized personnel is subject to an obligation of discretion.

RETAC Group undertakes not to market the Personal Data collected to third parties.

 

ARTICLE 4. TRANSFERT OF PERSONAL DATA

The Personal Data collected from the users of the Website are exclusively kept in France and are not transferred outside the European Union.

If RETAC Group uses affiliates or service providers located outside the European Union, RETAC Group undertakes to verify that appropriate measures have been put in place to ensure that the Personal Data of users benefit from an adequate level of protection.

 

ARTICLE 5. DATA SECURITY

RETAC Group collects and processes the Personal Data of the users with the utmost confidentiality and in compliance with the applicable laws. Users are protected against unauthorized access, modification, disclosure or destruction of their Personal Data. When the disclosure of Personal Data to third parties is necessary and authorized, the company RETAC Group ensures that these third parties guarantee the same level of protection to the Personal Data concerned as that offered by the company RETAC Group, and requires contractual guarantees that the Personal Data will be processed exclusively for the purposes accepted by the users, with the required confidentiality and security (including through the European Commission’s standard clauses, the Internal Business Rules (“BCR”) or the Data Privacy Shield established between the European Union and the United States of America).

RETAC Group implements technical and organizational measures to ensure that the storage of Personal Data is secure and for the period of time necessary to fulfill the purposes for which it is collected.

The attention of the users is drawn to the fact that no transmission or storage technology is totally infallible.

Therefore, in the event of a proven breach of Personal Data that may result in a high risk for the rights and freedoms of the users, RETAC Group shall inform the competent supervisory authority of such breach in accordance with the applicable regulations.

It is the responsibility of the users to exercise caution in order to prevent any unauthorized access to their Personal Data and in particular to their computer and digital terminals (computer, smartphone, tablet in particular).

 

ARTICLE 6. LINKS TO OTHER WEBSITES

The Website may occasionally contain links to partners’ websites or third party companies that have their own data protection policy.

The company RETAC Group has no control over the content of these sites and declines any responsibility for the use made of the information collected when users click on these links.

The company RETAC Group therefore invites the users to read the data protection policies of the publishers of these websites before sending them any personal information.

 

ARTICLE 7. USER RIGHTS

Users are reminded that they have the following rights, subject to the limitations provided for by the existing legislation:

 

7.1. Right of information on the processing of Personal Data

RETAC Group is committed to make its best efforts to provide concise, transparent and accessible information on the conditions of processing of the Personal Data of the users.

 

7.2. Right of access to the Personal Data

Each user may access the Personal Data processed by RETAC Group and has the right to receive a copy of the same in electronic form (for any additional copy, RETAC Group shall be entitled to demand the payment of a fee based on the administrative costs incurred).

 

7.3. Right to erase (“right to forget”) and rectify Personal Data

Each user has the right to request the deletion and/or rectification of their Personal Data when they are erroneous or obsolete.

RETAC Group may retain certain Personal Data when required by law or for legitimate reasons.

 

7.4. Right to object

Users may object at any time, for legitimate reasons, to the use of their Personal Data for direct marketing purposes or to the re-use of their Personal Data for other purposes than those agreed upon, except in the case of the fulfilment by the company RETAC Group of one of its legal obligations.

 

7.5. Right to limit the processing of Personal Data

Users have the right to request that the processing carried out on their Personal Data be limited to what is necessary. This right is applicable only:

– if the user disputes the accuracy of his/her Personal Data; if the user can establish that the processing of his/her Personal Data is unlawful and requests a limitation of their use rather than their erasure ;

– if RETAC Group does not need the user’s Personal Data anymore, but they are still necessary for the user to establish, exercise or defend legal claims;

– if the user objects to the processing based on the legitimate interest of the data controller, during the verification as to whether the legitimate reasons pursued by the data controller prevail over those of the user.

 

7.6. Right of complaint to a supervisory authority

If the users consider that the efforts made by RETAC Group to preserve the confidentiality of the Personal Data do not guarantee the respect of their rights, they have the possibility to lodge a complaint with the competent supervisory authority (CNIL or any other authority mentioned in the list available at the European Commission).

 

7.7. Right to the portability of Personal Data

Users have a right to data portability, allowing them to obtain from the company RETAC Group their Personal Data in a structured, commonly used and machine-readable format and to request that such Personal Data be transmitted to another data controller.

 

7.8. Right to decide on the fate of Personal Data after death

Users also have the right to organize the fate of their Personal Data after their death by adopting general or specific directives that the company RETAC Group undertakes to respect.

In the absence of such directives, the company RETAC Group recognizes the possibility for the heirs to exercise certain rights, in particular the right of access if it is necessary for the settlement of the estate of the deceased and the right of opposition.

 

7.9. Conditions for exercising rights

In order to exercise their rights, users are invited to contact the Personal Data Protection Officer of RETAC Group in accordance with the terms and conditions described in article 10.

In order to assist them in exercising their rights, the CNIL provides them with model letters on its website (www.cnil.fr).

Before processing the request(s) of the users, RETAC Group may verify their identity by asking them for proof of identity.

The Data Protection Officer shall respond to the request(s) as soon as possible and in any case within one (1) month from the date of the proof of identity.

If necessary, this period may be extended by two (2) additional months, taking into account the complexity and number of requests, in which case RETAC Group shall inform the users of the extension and the reasons for the postponement.

 

ARTICLE 8. MODIFICATION OF THE PERSONAL DATA PROTECTION CHARTER

RETAC Group reserves the right to modify the present Privacy Policy at any time in order to comply with the legislative and regulatory changes and/or to improve its policy on the processing and protection of Personal Data.

In case of modification, a new version will be updated and put online with the date of “Last update”.

 

ARTICLE 9. APPLICABLE LAW AND COMPETENT COURT

The present Charter is subject to French law, including the provisions applicable to the rules of private international law.

IN THE ABSENCE OF AMICABLE AGREEMENT, THE COMPETENCE IS GIVEN TO THE COURTS OF THE JURISDICTION OF THE COURT OF APPEAL OF LIMOGES NOTWITHSTANDING PLURALITY OF DEFENDANTS AND/OR CALL IN GUARANTEE TO KNOW ANY LITIGATION RELATING TO THE USE OF THE SITE AND/OR THE VALIDITY, THE EXECUTION AND THE INTERPRETATION OF THE PRESENT CGU.

 

ARTICLE 10. CONTACT

For any question relating to this Charter, in order to rectify, complete or update it, users are invited to contact the company RETAC Group: by sending an email to the Data Protection Officer at the following address: [email protected]; or by sending a letter to the following address: the company RETAC Group – To the attention of the Data Protection Officer – 2 Martin Luther King Avenue – 87 042 LIMOGES.